MULTIPLE RECRUITMENT FOR THE POST OF HOSTESS IN THE UNITED STATES OF AMEREICA

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MULTIPLE RECRUITMENT FOR THE POST OF HOSTESS IN THE UNITED STATES OF AMEREICA

As a host or hostess, your responsibility include but not limited to the following; cheerfully welcoming and greeting of guests, taking them to their table and providing them with silverware and a menu. You’ll need to be able to monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables without giving them too many all at once.

 

JOB DUTIES AND RESPONSIBILITIES

  • Receiving and welcoming of guests in a cheerful and courteous manner
  • Follow side-work directions and maintain restaurant in a clean, organized fashion.
  • Follow service guidelines through the complete meal service.
  • Maintain service through closing.
  • Serve as liaison with front desk and restaurant managers for guests needs and comments
  • Providing guests with menus and answering any initial questions.
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answering phone calls, taking reservations and answering questions.
  • Responding to complaints and helping to resolve them.
  • Providing exceptional customer service experience to guests
  • Assist with opening/closing tasks and side work as needed

JOB SKILLS AND REQUIREMENT

  • High school diploma/GED preferred
  • Pay strong attention to details
  • Excellent communication and time management skills
  • Basic arithmetic skills
  • Customer service oriented

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